CODE OF CONDUCT FOR HEAD OF THE DEPARTMENTS (HODs):

• The HOD is in charge of carrying out all Department academic programs in accordance with the guidelines set forth by the Dental Council of India and DR. N.T.R University of Health Sciences.
• Creating a timetable of study that encourages thorough learning is the duty of the Head of Department.
• In order to train students in accordance with the guidelines set forth by the Dental Council Of India and DR. N.T.R University of Health Sciences, Heads Of Departments must guarantee the best possible up keep of the clinical facilities within their departments.
• Takes on the duty of providing faculty with ongoing training and updates on various departmental activities.
• Need to be proactive in making sure that student’s performance is properly evaluated and in taking corrective measures to help slow learners achieve better.
• Preserving good relations between students and teaches while monitoring student conduct and discipline.
• Regular faculty meetings should be held to discuss the departments academic and research initiatives.
• Should assist in organizing department-specific workshops and guest talks in order to expand expertise.
• Need to keep an eye on students’ growth and issues by providing counselling and feedback.
• Students should be encouraged to attend conferences and workshops.

CODE OF CONDUCT FOR FACULTY MEMBERS:

• Academic staff members need to be dedicated to maintaining the standing of the teaching profession.
• The faculty is in charge of maintaining the most recent versions of teaching schedules.
• The principal should be the recipient of all letters.
• Always be courteous to your coworkers and refrain from engaging in any kind of open conflict.
• When making decisions that affect the staff and students, act impartially.
• Being consistent and on time demonstrates the teacher’s dedication to their students.
• All the faculty must follow dress code with aprons.
• Prior approval for leave must be obtained from the principal channelized through the head of the department. In case of emergency, inform the principal through telephonic communication without undue delay.
• Encourage students to take part in research activities and attend research congregations.
• Consider the issues that thestudents are facing.

CODE OF CONDUCT FOR ADMINISTRATIVE STAFF:

• Administrative staff members need to show dedication and make sure the institutions administrative operations run smoothly.
• The administrative staff is in charge of liaising with the departments via the appropriate channels about exam scheduling, office correspondence etc.
• The principal should be the recipient of all letters.
• Administrative staff members are required to show attendance and punctuality.
• Treat co-workers, instructors, and students with civility and refrain from open confrontation under all circumstances.
• The principal prior approval is required before taking a leave of absence.
• In the event of emergency, notify the principal as soon as possible.

CODE OF CONDUCT FOR NON-TEACHING FACULTY:

• Well in advance of the start of clinic or college time, all employees are required to report to their assigned locations.
• Keeping patient information private is one of your main duties. Discipline will be applied for violations.
• It is recommended that non-teaching faculty members show respect and assist patients in accessing care. They should continue to engage with pupils in a positive manner without confronting them.
• Absence without prior approval is not permitted. It is the responsibility of the concerned staff to get approval for leave well in advance.

CODE OF CONDUCT FOR STUDENTS:

1)Patient care delivery:

• SJDC core goal is for all students to treat patients who come to the facility with dignity, compassion, and assistance.
• During clinical posting hours, all patient contacts must take place in approve patient care locations under faculty supervision.
• Any clinical activity other than those that would be classified as secretarial in nature is referred to as patient interactions.
• Faculty supervision indicates that the teacher has consented to watch over the student and has been told about what the student is doing. A serious offense, noncompliance will result in a recommendation for a disciplinary hearing to the relevant faculty member or HOD.
• Under faculty supervision All patients’ entries in the institutions manual patient record portal must be completed. It is the student’s primary duty to make sure that the information they submit is accurate, and any entries must be promptly authorized by the supervising faculty.
• It is deemed a serious offense to make fraudulent entries or modify any other clinic document. Prior to starting the treatment, the patient’s consent must be sought.
• When performing patient care tasks, you have to wear appropriate clinical clothing, student’s outward appearance has a significant role in the impressions they make on patients and the general public.
• Consequently, SJDC has a policy of upholding standards for grooming and attire that provide a professional image.
• Professional behaviour includes treating patients, classmates, faculty, and staff with courtesy and respect in terms of language and actions.
• Professional conduct also involves clearing up your workspace (such as lab stations and dental chairs/cubicles) clean and ready for use by the next person.
• The student is in charge of giving the allocated patients prompt appropriate dental care, including emergency services when needed. The student must be readily available to patient and the clinic staff as necessary. The student must provide patients with instructions needed to obtain emergency care in after hours, and care on holidays &weekends.
• Adherence to the dental chair/cubicle cleanliness protocol must is mandatory at all times, and there will be compliance checks.
• For the first offence, non-compliance will result in a warning; for the second offense, referral to the principal.
• It is necessary to follow all safety procedures in laboratories.
• Students should communicate with patients in a language they are comfortable with as a courtesy. Depending on the patient’s convenience and inclination, this could be in Telugu, Hindi or English. It’s crucial to get the patients consent and make sure they comprehended any therapeutic advice that is offered to them. English is the primary language of education, and it is recommended that faculty and students speak to one another exclusively in English only.

 

2)Academics:

• According to Dr. NTR University regulations, each student must attend at least 75% of the theory and practical classes.
• It is expected from students to be proactive in the learning process and demonstrate academic excellence.
• Students must obtain approval for leave from the heads of the concerned departments/ Principal well ahead. In case of emergency, the student is expected to explain in writing to the head of the concerned departments the reason for his/her absence. Repeated absence with no prior approval will result in disciplinary action.
• Student’s attendance will be periodically displayed on the college notice board for information.

1. C) Personal appearance:

• One’s Personal appearance in health care facilities represents their professionalism.
• A person’s appearance and grooming should be appropriate for their job and adhere to accepted safety and hygiene requirements.
• All post graduate and interns students are required to wear scrubs in the required colour, and first –to-fourth year undergraduate students should dress neatly and wear an apron specific to their degree when they attend the clinics.
• Clothes should be properly sized, wrinkled free and in good condition. In laboratories shoes and clean lab coat are required.
• Jewellery, if worn, should be clean and safe and appropriate for the environment.
• Dangling jewellery worn by students who work In clinics is unsafe and carry infective material from the patient hence, should not be worn. Tattoos, if any, are to be covered by clothing if possible. Colognes, perfumes and aftershaves should be applied minimally if at all.
• Personal hygiene is very important. Hair should be clean, neatly arranged, safe and appropriate for the assigned duties. In the clinics and laboratories, hair longer than collar length must be pulled back and secured. Beards, moustaches must be clean, neat and trimmed. Students’ personal hygiene and appearance will be rated as part of the clinical performance evaluation.
• In the clinics and laboratories hair longer than collar length must be pulled back and secured.
• Hair sculptures (i.e. designs cut into hair) are not appropriate for work place environment. Beards, moustaches and sideburns must be clean, neat and trimmed.
• Student’s personal hygiene and appearance will be rated as part of the clinic performance evaluation.
• In cases where dress or hygiene standards are not satisfied, HOD has the authority to take appropriate actions, including warnings and denial of access to clinics and laboratories. Students who repeatedly do not comply with the dress code may lose clinic privileges.

3)Effective communication with the patient:

• Welcome the patient. Engage the patient with introductory questions/comments such as: “How did you find out about the college?” Are there specific reasons why you came to SJDC?” Do you have any immediate dental problems?” and introduce yourself as a part of the team assigned to take care of all their dental problems compliment them on their interest in taking care of teeth.
• Review the benefits and inconveniences of coming to SJDC for dentalcare.
• Describe the team treatment approach (student undertakes treatment under faculty supervision, and supplementary support assistance as needed). More sophisticated treatment procedures are carried out by more experienced students (interns, post-graduates, etc).
• Explain how their treatment will commence in Telugu/English or any other language which is convenient to the patient. It begins with a thorough assessment of their medical and oral health conditions (Pre-treatment data gathering). Before beginning the therapy, a sequential treatment plan and anticipated costs will be provided. (Presentation of approved treatment plan).

4)Gaining patient’s confidence:

• Arrive on time, maintain a presentable appearance, and act professionally.
• Make sure to provide a cordial and warm greeting when you first meet someone.
• Give your patient polite greetings, usually by Shri/Smt/Mr/Mrs/Sir/Madam.
• Treat your patient like any other person you would like to get to know.
• Know about the individual, family, hobbies, etc. in addition to their dental issues.
• Ask for and listen to the patient’s complaints and concerns.
• Write them down; make certain you address the concerns or complaints.
• What items are most important to them? What options can you provide to meet them?
• Return calls promptly.
• Sanctions for non-adherence will depend on the frequency and severity of the breach. Possible sanctions include a verbal warning, written warning, or referral to the department head for disciplinary action. If a student wishes to appeal a sanction imposed on him/her, he/she can request direct referral of the case to the principal.

Code of conduct statement – Students

The code of conduct for the students of SJDC is as follows. This code was developed with inputs from the administration, faculty and students with aim of defining the values and principles that are shared by students, faculty, and administration.

Academic and professional ethics:

I will:

• Show professionalism, courtesy, and respect towards staff, professors’ other students and patients.
• Adhere to the patient rights, including respect for patient confidentiality.
• Maintain the confidentiality of internal and external professional examinations taken during my enrolment in the BDS/MDS program. I will not reproduce, share or use unauthorized/unreleased examination content through memorization, recording or posting questions or answers in any format.
• Attend to clinical work/ appointments well prepared, appropriately dressed and with necessary armamentarium.
• Adhere to the specific code of conduct described here.
• Adhere to clinic and laboratory cleanliness protocols established at the college.
• Comply with infection control and safety guidelines of the college.
• Consult a member of the administration or faculty if I am unsure that I am following college policy.
• Inform the principal the responsible course instructor, or the gathered faculty about any unethical behaviour.

As I enter the profession of Dentistry, I am aware of the ethical, moral, and professional standards I am expected to uphold. My signature indicates that I agree to abide by all of the provisions of this code as well as the professional conduct code herein and to appropriate student conduct and discipline in general. I understand that a violation of this ethics code shall constitute a violation subject to discipline under the SJDC policy on student conduct and discipline.

Signature Date

Roll Number

Student’s name

Code of conduct for patients

The St. Joseph Dental College is dedicated to delivering top-notch healthcare and creating flourishing, healthy communities. In all of our venues, everyone should expect a safe, compassionate, and inclusive atmosphere. Our patient code of behaviour aids us in achieving this objective. Disrespectful, aggressive, harassing, or discriminating language or behaviour is not acceptable, nor is failing to adhere to a professional’s advice about oral health care.

The following are not permitted during treatment, on campus, or when speaking with staff:

1)         Offensive comments on a person’s gender, sexual orientation, caste, religion, accent, or other personal characteristics.

2)         Refusal to visit a clinician or other staff member based on caste, creed and gender or other personal characteristics

3)         Verbal and physical abuse and threats.

4)         Sexual or obscene language or deeds.

5)         Interfering with another patient’s experience or treatment.

6)         Ignoring a doctor’s instructions or prescription, skipping appointments repeatedly, and blaming the results.

7)         Loud talks in the stairwell and patient waiting area.

8)         Leaving kid’s unsupervised while on campus.

9)         Blocking the elevator or packing it too full.

If there are any issues or violations that arise during therapy, patients are asked to meet with principal or the front office so that the appropriate measures can be implemented.